Part 3: From Voice to Action: Responsive Designs for Language Justice in Human Services Agencies

In this session, presenters will explore how agencies and CBOs are building responsive, customer-centered language access plans. Panelists will share firsthand experiences of navigating services with limited English proficiency and discuss how agencies are embedding language justice into outreach, staffing, contracting, and training. Attendees will learn key components of successful language access plans and strategies to adapt them to their own organizational context.

ABOUT THE PROJECT: Improving Food and Nutrition Supports Through Language Justice, a two-year initiative co-led by APHSA and No Kid Hungry, a campaign of Share Our Strength, is focused on supporting households with Limited English Proficiency (LEP) and their access to food and nutrition programs through a language justice framework.